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What is our Purpose? 

One Department, One Vision, One Mission, One Core Set of Values


Mission: The Department of Social and Health Services will improve the safety and health of individuals, families, and communities by providing leadership and establishing and participating in partnerships. 


Values: Excellence in Service, Respect, Collaboration and Partnership, Diversity, and Accountability. 


Our Impact: Together we will decrease poverty, improve safety and health status, and increase educational and employment success to support people and communities in reaching their potential.   

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Who do we serve? 


Hearing loss affects people from all walks of life, from infants to the elderly, and across communities with no regard to socio-economic status, religious affiliation or ethnic background.

The various communities of people with hearing loss who interact with hearing people and use unique means of communication include:


Hard of Hearing


Late Deafened



General Public


ODHH also meets a specialized need for people with speech disabilities facing telecommunication barriers. 


How to contact ODHH


Office of the Deaf

and Hard of Hearing

PO Box 45301

Olympia, WA 98504-5301


Voice/TTY: (800) 422-7930

Voice/TTY: (360) 902-8000

Fax: (360) 902-0855

VP: (360) 339-7382


E-mail: odhh(at)dshs.wa.gov

Website: http://odhh.dshs.wa.gov