To review the Nexus Inland Northwest position description, roles and responsibility, and for instructions on how to apply for the job please see below.

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Business Community Manager Job Description



Coordinates efforts that align with Nexus mission of communication for the Deaf and Hard of Hearing. The Business Community Manager will initiate, facilitate and maintain program and strategies that are aligned with the Nexus mission. The manager in collaboration with the Board of Directors, will develop and further the wisest use of community/Nexus resources to create optimal positive impact. Perform variety of complex online communication processes to include Website, newsletter, video learning and Zoom meetings. Performs clerical assignments, act as receptionist, track and maintain client charts, filing, assist Interpreter Coordinator. Monitor supplies and computer data systems for the Board of Directors and staff at the center.



  1. Must be able to manage communications to the public and business associates.
  2. Experience working with community neighborhood organizations, community agencies, and volunteer programs.  Requires excellent networking and training skills.
  3. Demonstrated ability to interact positively and in a professional manner with a diverse group of students, parents, staff, and community members in a confidential manner.
  4. Experience in program development, implementation, and/or evaluation.
  5. Ability to relate positively to youth and adults of varying socioeconomic, cultural, ethnic backgrounds, different learning styles, and special needs.
  6. Demonstrated knowledge of culturally responsive programs and activities.
  7. Demonstrated ability to communicate effectively and clearly in both written, and American Sign Language.
  8. Experience with computers and software such as Windows, Microsoft Office, and/or publishing software.
  9. Ability to interact and communicate with deaf and hard of hearing individuals and the general public in person or on the phone/VP, and have ability to handle several tasks.
  10. Must have knowledge of the American with Disabilities Act.  Must be proficient in American Sign Language (ASL 2 or higher).  Must be able to handle highly sensitive information in a confidential manner.


Duties Include But Are Not Limited To:

Manage communications and social media and distribution of news in newsletter and on website.  Initiate Zoom meetings and communications. Develop and initiate positive programs for community connection. Establish and maintain electronic or manual filing and database systems.


Preparation, compilation and coordination of various reports and records for all programs.  From those prepare, compile, and input monthly reports and make copies and forward for distribution to the funders and the Board of Directors.


Perform receptionist duties such as answering telephones/VP and any other telecommunication mode and take messages when staff is unavailable.  Must also be able to answer general questions.  Handle information and referral questions using knowledge of various resources using department and center policies and procedures.


Sort and stamp date on incoming mail and distribute to appropriate persons, track stamps and calculate postage for the front office and replenish when needed.  Log all checks incoming, input into QuickBooks, prepare deposit and give to Board of Director, President/Treasurer.  Keep Petty cash box and maintain and transfer monies over $50.00 to accountant on a monthly basis.


Keep an inventory, store and maintain office supplies, equipment, program information and forms and request replenishments from the accountant.


Supervise volunteers and others at the Board of Director’s request.  Provide orientation and training to volunteers in policies and procedures, and handling frequently asked questions.  Oversee the volunteer’s schedules and work within the office. Other duties and expanded instructions are in the Front Office Handbook.




Preferred Experience

  • Experience working with social media.
  • Experience working with community and parents.
  • Experience working with community from diverse populations.
  • Broad knowledge of office day to day functioning.
  • Experience with program development, implementation and training.
  • BA or MA degree preferred.


  • HOURS PER DAY: 5 HOURS (MONDAY-FRIDAY) must be flexible with schedule to meet needs, able to work from home.



Supervised by the Board of Directors of Nexus


We are looking for

Sign Language Interpreter:

Nexus Inland Northwest is always looking to increase our pool of interpreters.  If you would like to be part of this growing professional team, please submit your resume to or mail your resume to:

Nexus Inland Northwest

Attn: Interpreter Service Coordinator

1206 North Howard Street

Spokane, WA 99201